Zhirmand
AI assistant · replies in seconds
Do you deliver to Erbil?
An AI chatbot for your website, AI answers in your Telegram bot, and email campaigns — one dashboard, one conversation history, one team.
Zhirmand understands your business, communicates naturally, and handles everyday customer questions across every connected channel.
Learns from your products, policies and past conversations.
Understands language, shorthand, typos and the context behind every message.
Keeps momentum while a customer is ready to buy.
Brings your team in with the full conversation already there.
The Charchy platform
Bring website chat, Telegram messages and email into one connected workspace. Your team sees the customer, the history and the next best action in one place.
Customer conversations
All channels, one shared view
People message when they are ready to buy — often at midnight. Zhirmand answers while the interest is still hot, so the person who asked becomes the person who bought.
higher lead-to-sale conversion when a lead hears back within one minute, compared with waiting.
Based on lead-response research by Velocify.
A potential customer messages your Telegram bot after your team has gone home.
Do you have this jacket in a size 42? Can it reach Sulaymaniyah by Friday?
It checks your catalog and delivery rules, then replies naturally in Kurdish with exactly the details that matter.
ZhirmandReplied in 4sThe order is placed while the interest is hot. When a human is needed, a teammate picks up with the whole conversation already there.
Order #2481 confirmed
Jacket · size 42 · arrives Thursday
Full conversation history handed over — nothing repeated.
Step 1
Do you have this jacket in a size 42? Can it reach Sulaymaniyah by Friday?
Add your products, policies, website and voice once. Zhirmand uses them in every reply.
It understands language, shorthand, typos and context — so every reply is clear, helpful and human.
Hi! Do you have this jacket in black?
M please. Can it reach Erbil by Thursday?
سڵاو، ئەم کاتژمێرە بۆ دیاری باشە؟
بەڵێ تکایە. دەتوانم پارەکە لە کاتی گەیاندن بدەم؟
Every reply comes from what you've added: your documents, website pages and FAQs.
When the answer isn't in your knowledge, it doesn't guess; it hands the chat to your team with a summary.
When a teammate answers something new, one click teaches it to Zhirmand for next time.
Choose its tone, friendly, professional or playful, and every reply follows it.
Start with the chatbot, add Telegram and email when you're ready — everything shares the same knowledge base and customer history.
Drop one line of code on any site. The AI answers from your own documents and products, and hands off to a real agent the moment a conversation needs one.
Get startedConnect your business's Telegram bot and Zhirmand answers there from the same knowledge base. Automations can ask the questions you need, and your team picks up in the same inbox.
Get startedTurn website and Telegram leads into segmented lists, then send transactional, marketing, and newsletter email with delivery and engagement tracking.
Get started
